Due to freezing rain in recent hours, a substantial amount of power outages have been recorded in the agglomeration of Montréal. Currently, approximately 353,580 Hydro-Québec customers are without electricity in Montréal.

According to Hydro-Québec, the situation should be back to normal in the next 24 hours.

Monitoring impacts

The Service de police de la Ville de Montréal (SPVM) and the Service de sécurité incendie (SIM) are facing a high volume of calls and a higher than usual wait time, delays mainly due to broken branches, fallen electrical wires, and non-functional traffic lights.

Additional staff were required to remedy the situation. Some fire stations are affected by power failures but remain operational.

Urgence Santé did not report any issues apart from a slightly longer transport time than usual. Some hospitals and CHSLDs are affected by breakdowns but remain functional thanks to their generators.

Apart from a few diverted bus lines, the STM does not identify any major issues.

311 receives an abnormally high number of calls, resulting in a longer average waiting time than usual. Communications to citizens were made via social media inviting them to contact 311 only when necessary and 911 only in the event of an emergency that threatens the life or health of a person.

Town of Hampstead’s 24-Hour DISPATCH & EMERGENCY LINE remains open at 514-369-8250. Incidents may also be reported through Facebook Messenger.

Weather forecast for the agglomeration of Montréal

The freezing rain that hit the agglomeration today is expected to change to rain late tonight.

Temperatures will rise, reaching 9°C overnight.

Tomorrow, Thursday, April 6, intermittent rain will give way at midday to clearer skies at the end of the day. Temperatures will remain stable near 9°C during the day.

Actions in progress

Considering that the situation is not expected to worsen in the coming hours that temperatures are warming up tonight and overnight, and that Hydro-Québec anticipates a rapid recovery time under the circumstances, the opening of temporary emergency shelters is not planned for the moment in Montréal.

We are closely monitoring the situation with the partners concerned, including Hydro-Québec, and will keep you informed if the situation evolves.

We thank you for your patience,

Hampstead Communications & CCMU OSCAM