Any problem observed in connection with snow removal operations that requires an intervention by public works to correct the situation must be reported via the citizen portal.
However, if a Town department cannot correct the intervention, you are invited to file a claim with the Town clerk.
*The resident will need to provide the information surrounding the incident, the date, time as well as the damages and, if possible, an estimate of the amount of the damages. The claim to the Town must be sent within 15 days of the event, in conformity with Articles 585 and following of the Cities and Towns’ Act. Do not forget to include your name, address and phone numbers where you can be reached.
Any work undertaken without our prior permission would not be reimbursed.