Storm damage claims
Following the recent storm that hit Hampstead on Thursday, July 14, many residents have experienced damages. We understand that this is a challenging time, and we are here to assist you. Residents that need to submit a claim for damages incurred may do so online.
To ensure an efficient claims handling experience, please follow the steps outlined below:
- Contact your insurance company: Reach out to your insurance provider to notify them of the damages caused by the storm. They will guide you on the specific steps you need to take.
- Document the damages: Take photographs of all the affected areas and any property damage caused by the storm. These records will be essential during the assessment of your claim.
- Gather important information: Prepare a detailed inventory of damaged items, and gather any relevant receipts or invoices to support your claim. This documentation will help us accurately assess the value of your losses.
- Start your claim online: Visit My.Hampstead if you are a resident, or click here if you are a non-resident, to begin the online claims process. Fill out the necessary information, including your contact details, the date and approximate time of the incident, a description of the damages, and upload any supporting documentation you have collected.
- Review your submission: Before submitting your claim, double-check all the information you provided to ensure accuracy and completeness. This will expedite the evaluation process and ensure that we have all the required details to assist you effectively.
- Follow up and communication: After submitting your claim, Hampstead will review the information and contact you as soon as possible. Please ensure that the contact information you provide is accurate so that we can reach you promptly. Please anticipate possible delays due to the high volume of requests. During the claims process, we may request additional documentation or information, so please stay responsive to our inquiries.
We appreciate your patience and cooperation as we work towards restoring normalcy in Hampstead. If you have any further questions or require assistance, please reach out to Town Hall.