Please note that the taxation department has dispatched reminders to all residents, emphasizing the importance of participating in the reading process.

If you have already submitted your reading before receiving the reminder, there is no need to take further action on this paper notice.

To facilitate the process, Hampstead offers residents four options to provide an actual reading of your water meter :

  1. Use Hampstead’s submission form.
  2. Use your citizen portal, it is simple and convenient!
  3. By email: Send the necessary information to, including a photo of the meter reading and the serial number.
  4. By phone: 450-376-6677 EXT. 5.

By email, upon receipt, the mandated contractor Les Compteurs d’eau du Québec will send you a proof of receipt for your records.

If an actual reading is not provided, in compliance with By-Law 1010 a non-refundable fee will be charged to the consumer. Please note that readings must be submitted no later than Friday, September 29, 2023.

Please note, if you have an installed antenna on your water meter, kindly disregard the notice regarding the water meter reading. Antenna users are exempt from participating in the water meter reading process. The exemption status has been duly noted in our records, and there is no need to take any action or submit a water meter reading.

If you have any questions and need to contact the taxation department, don’t forget to have the following information ready: your address, name, phone number, meter serial number, date, and reading.