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Have you signed up for our alert system? In the event of an emergency, the Town of Hampstead promptly relays critical information to its residents through an advanced alert system.
Please ensure you have thoroughly reviewed the information below prior to signing up.
The first step is to create an account on our citizen portal using an e-mail address. Please take the time to provide proof of residence so that we can validate your account. Allow 2 working days for the team to validate your account.
We encourage all citizens to create an account on our citizen portal and choose the city communications you wish to receive:
You can also follow these steps to update your subscriptions.
To delete your account from our citizen portal, please follow these steps:
*Please note that, in accordance with Law 25, we are unable to complete this process on your behalf. Should you require any further assistance, please do not hesitate to contact us.
We encourage all citizens to update their information on our citizen portal:
*Please note that, in accordance with Law 25, we are unable to complete this process on your behalf. Should you require any further assistance, please do not hesitate to contact us.
The Town of Hampstead is increasingly converging its online services to enable citizens to submit their requests at any time.
The request service is the fastest way to make a request to a Town of Hampstead Department. Here are the requests a citizen can make online:
The Town of Hampstead is proud to launch its brand-new online platform, an intuitive application designed to simplify access to municipal services. Available 24/7 from any electronic device, this initiative represents a major step forward in modernizing the services offered to residents, enabling them to manage their requests with just a few clicks. Find all the services of the citizen portal available on application, easy and accessible at all times.
Public Security: 514-369-8250
SPVM: 911 or 514-280-0109 for neighbourhood station 9
SIM: 514-872-2662
Info-Santé/info-social: 811
Poison Control Centre: 1-800-463-5060
Hydro-Québec Power Outage: 1-800-790-2424
Greater Montreal Reference Centre: 211
Environment Canada alerts: 1-800-668-6767
Québec road conditions: 511
The Town of Hampstead contacts its citizens using an alert system that disseminates information by e-mail, text messages and calls. When information is received, the number you are contacted on will be a third-party number. To verify the validity of the information, you can contact us during our business hours, visit our website or call the Public Security dispatch service available at all times. The Town of Hampstead will also post information on its website and social media and provide regular updates to keep residents informed in real time.
The Canadian government, through Public Safety Canada, strongly recommends that every citizen be prepared for an emergency. In the event of a disaster, it’s essential to be able to provide for your family during the first 72 hours, while emergency crews come to the aid of the most vulnerable.
Public Safety Canada stresses the importance of having an emergency kit on hand to meet essential needs until help arrives or services are restored. A portable kit is also essential for acting quickly if evacuation is necessary.
Your preparedness can greatly influence your safety and that of your loved ones in a critical situation. Follow their recommendations and take action today to be ready in the event of an emergency.
