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Snow removal operations in Hampstead include snow blowing, carried out between 7:00 a.m. and 7:00 p.m., as well as clearing and the application of salt and abrasives, which may be performed at any time. Altogether, these activities cover a network of 29 kilometres of roadways and 58 kilometres of sidewalks. However, in urgent situations, operations may take place outside the usual hours.
Clearing snow onto lawns requires 2 to 4 days when snow accumulation on the roadway exceeds 10 cm. Consecutive storms may cause delays in the operations and motorists’ cooperation is vital for safe snow removal.
According to By-law 813 and By-law 785, Town employees may deposit snow on private land or the street.
Snow removal operations force us to move snow from the street to the lawns and curbs to allow traffic to flow safely. This may cause snow to accumulate in front of all private entrances and accesses to garages. The Town will follow up by removing these snow banks during the subsequent snow-removal operation. However, each resident is responsible for clearing their driveways of snow and ensuring their driveway access if the path is obstructed.
Hampstead reminds snowblower users and contractors: depositing snow on sidewalks or streets violates By-law 813 Section 4.
The Town of Hampstead emphasizes the importance of proper garbage and recycling bin placement throughout the year. However, during the winter months, special attention to these guidelines becomes paramount to ensure the effectiveness of our snow removal operations.
Residents are asked to adhere to the following guidelines:
Placement in your driveway: Residents are required to place their garbage and recycling bins within the confines of their driveway, maintaining accessibility for snow removal equipment.
Before the sidewalk: Place bins just before the sidewalk to prevent obstruction of pedestrian pathways, facilitating efficient snow removal along the entire length of the sidewalk.
Public Security patrols will monitor adherence to these guidelines, promoting compliance for the efficiency and safety of snow removal crews.
When clearing snow, sidewalks should not be obstructed. It is essential to ensure that a safe path is cleared for the Town’s equipment. A Public Security officer will issue a ticket for those obstructing snow removal operations.
Residents are also asked to be on the lookout, as vehicles impeding snow removal operations will be towed during heavy snowfalls. If your car is towed, please contact the Public Security Department at 514-369-8250.
Any issue related to snow removal operations that requires an intervention by the Public Works Department must be reported within 15 days of the incident through the citizen portal.The necessary corrective measures will then be scheduled and carried out in the spring.
However, if the situation cannot be resolved by a municipal department, you are invited to file a claim to the Town clerk.
*Your claim must include a detailed description of the incident, as well as the date, time, location, and the nature of the damages incurred. If possible, please also provide an estimate of the cost of the damages. The claim must also be submitted to the Clerk’s Office within 15 days of the event, in accordance with section 585 and subsequent sections of the Cities and Towns Act. Be sure to include your name, address, and telephone numbers where you can be reached.
Please note that if you undertake any work without prior authorization, the Town may subsequently refuse your claim.
