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Citizen Card

Access to municipal services and resident benefits

The Citizen Card provides access to various municipal services offered by the Town of Hampstead. It allows residents to register for recreational activities, benefit from resident rates, and reserve certain municipal facilities.
The Citizen Card is essential to fully access services reserved for residents.

Important

The Citizen Card must be approved before registering for activities or reserving facilities. Processing time is required, particularly prior to registration periods.

Residents are strongly encouraged to apply in advance to avoid delays.

How to obtain a Citizen Card

Create an account or log in to your account

The first step is to create an account or log in to your my.Hampstead profile.

Add family members

All household members must be added to the main account in order to submit individual card requests.

Submit your request

A Citizen Card request must be completed for each household member. Proof of residence is required for both adults and children.

Applications are reviewed by the municipal administration prior to approval.

The Citizen Card is valid for 48 months (four years). Renewal notifications by email and portal alert are sent two months prior to the expiry date.

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