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Online Services

Access municipal services anytime

The Town of Hampstead’s online services allow residents to complete many municipal transactions remotely, in a simple, secure, and accessible manner. The citizen portal and digital tools are designed to facilitate access to services, streamline request processing, and enhance the overall citizen experience.

Municipal alert system

Have you signed up for the Town’s alert system?

In emergency or exceptional situations, the Town of Hampstead rapidly communicates important information through automated calls, text messages, and emails. Registration ensures residents receive critical updates in real time.

Citizen portal – Account management

Registering

Residents must first create an account using a valid email address and provide proof of residence. Account validation may take up to two business days.

Residents can select which municipal communications they wish to receive through their profile settings and update their preferences at any time.

Keeping personal information up to date ensures accurate communication delivery.

In accordance with Law 25, Town staff cannot make these changes on a resident’s behalf.

Accounts can be deleted directly through the citizen portal. Assistance is available if needed, without Town intervention in the deletion process.

Online services available

Residents may access a wide range of services online, including permits, parking, waste services, taxation information, and recreational reservations.

Request service

The request service is the fastest way to contact a municipal department. Residents can submit service requests related to trees, waste collection, snow removal, water and sewer issues, roads, lighting, parks, and public safety, with the option to attach photos or videos.

Mobile application

The Town’s mobile application provides 24/7 access to all citizen portal services, offering a convenient and modern way to manage municipal requests from any device.

Emergencies and resources

The Town communicates official emergency information through its alert system, website, and social media platforms. Essential contact numbers and preparedness guidance are also provided to support residents in critical situations.