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New Residents

Welcome to Hampstead

Welcome to Hampstead. As a residential municipality of human scale, Hampstead is distinguished by its quality of life, tree-lined streets and strong commitment to safety, transparency and service excellence.
Our administration is dedicated to supporting new residents and ensuring a smooth transition into the community.
Following the issuance of your welcome tax notice, you will receive a comprehensive New Resident Guide. This guide provides essential information to help you settle into your new home and become familiar with municipal services, local regulations and community resources.

Getting Started

Your arrival in Hampstead marks the beginning of a new chapter.
The Town offers accessible services, a responsive municipal team and digital tools designed to simplify your experience.

Essential Steps

Upon moving in, you may wish to complete the following:

  • Register for the citizen portal
  • Apply for a dog licence
  • Subscribe to recreation programs
  • Sign up for municipal alerts
  • Update your address with relevant institutions

Frequently Asked Questions

How do I create a citizen account?
The my.Hampstead portal provides access to online payments, permits and municipal communications.

How do I obtain a dog licence?
Dog licences are mandatory and may be requested online.

When is waste collection?
Information regarding collection schedules is available on the Waste Collection and Other Collections web pages.
Should you require additional information or be unable to find what you are looking for, our online service request system is available to assist you.

How do I receive important notices?
Register for municipal alerts to receive urgent communications by email or text message.

How can I obtain one of the six annual free parking permits?
Requests must be submitted through the Citizen Portal. Please ensure that your vehicles are properly registered in the system.
Residents are also reminded to always check posted signage and consult the Parking webpage for further details.