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Netiquette

Guidelines governing conduct on the Town’s digital platforms

The Town of Hampstead’s netiquette establishes clear guidelines to ensure respectful and constructive exchanges across our digital platforms. Its purpose is to foster a courteous and respectful online environment that supports meaningful communication between the Town and its residents.

Mission of Our Digital Platforms

The Town of Hampstead’s social media channels and website are intended to share relevant information, encourage active civic participation, and provide a public digital forum that supports informed discussions related to municipal initiatives and activities.

Code of Conduct

To maintain a respectful and constructive environment, the following behaviours are strictly prohibited:

  • Hate speech, discriminatory or defamatory remarks
  • Personal attacks, insults or threatening comments
  • Aggressive, vulgar, obscene or disrespectful language
  • Encouragement or promotion of illegal activities
  • Sharing confidential information, personal data or content that infringes on privacy
  • Commercial solicitations, repetitive postings or off-topic messages
  • Excessive use of capital letters, which may be interpreted as aggressive behaviour
  • Promotion or denigration of a political party, its representatives or municipal elected officials

Moderation and Enforcement

The Town reserves the right to remove, without prior notice, any content that violates this netiquette policy.

Individuals who fail to comply may have their access to Town platforms restricted or revoked if necessary.

By contributing to our platforms, users acknowledge and consent to their comments being used by the Town for analytical or administrative purposes.

Management of Interactions

Interactions on our platforms are monitored during regular business hours.

For any request requiring official processing or acknowledgment, residents are invited to contact the Communications Officer by email.

Together, let us foster respectful and constructive dialogue that reflects the core values of the Hampstead community.