Please be advised that a power outage is currently affecting the Town of Hampstead and surrounding areas.

According to information provided by Hydro‑Québec, the outage was caused by strong winds, during which a tree fell onto a transformer, resulting in damage to electrical infrastructure. At this time, restoration is expected to take an extended period and remains subject to change depending on field conditions.

What residents should know

  • Traffic signals, street lighting, and certain municipal services may be affected.
  • Residents are asked to limit travel, exercise caution near intersections, and AVOID DOWNED POWER LINES.
  • Electronic payment systems may be temporarily unavailable.

Safety and preparedness recommendations

Given the cold temperatures and strong winds, residents are strongly encouraged to take the following precautions:

  • Remain indoors as much as possible and limit non‑essential travel.
  • Dress warmly in layers, including hats and gloves, even indoors if temperatures drop.
  • Keep refrigerators and freezers closed as much as possible.
  • Use flashlights instead of candles.
  • Portable generators must be used outdoors only, away from doors and windows.
  • Never use BBQs, gas stoves, or fuel‑burning devices indoors.
  • Check on elderly neighbours or individuals who may require assistance, particularly due to the cold weather.
  • Ensure pets remain indoors and warm.

Municipal services

The Parks and Recreation Department at the Community Centre is open to welcome residents seeking warmth and access to electronic device charging.

For further information

  • Hydro‑Québec (outages and updates): 1‑800‑790‑2424
  • Info‑Pannes: https://pannes.hydroquebec.com/pannes
  • Public Security (24/7): 514‑369‑8250
  • Emergency situations: 9‑1‑1

The Town of Hampstead is closely monitoring the situation and will provide updates as information becomes available.
The safety of residents remains our top priority.

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